Last Updated: 6/15/2025
Welcome to furniture repair and restoration’s Privacy Policy. We are a family-owned furniture repair and restoration business serving Charleston, West Virginia, and surrounding areas. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit this website, or interact with us online.
By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our site.
1. Information We Collect
- We may collect the following types of information:
Personal Information - Contact Details (Name, email, phone number, address) when you submit a contact form, request a quote, or sign up for our newsletter.
- Payment Information (If applicable, for online transactions—processed securely via third-party payment processors).
Non-Personal Information
Cookies & Tracking Data (To improve website performance, analyze traffic, and personalize user experience).
Device & Browser Information (IP address, browser type, operating system for security and analytics).
2. How We Use Your Information
We use collected information for:
Responding to inquiries, service requests, and customer support.
Processing transactions and scheduling appointments.
Sending promotional emails (only with your consent; opt-out available).
Improving our website, services, and customer experience.
Complying with legal obligations and preventing fraud.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share data with:
Service Providers (Website hosting, payment processors, marketing tools) who assist in business operations.
Legal Authorities If required by law or to protect our rights and safety.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance functionality. You can disable cookies in your browser settings, but some features may not work properly.
5. Third-Party Links
Our website may link to third-party sites (e.g., social media, payment processors). We are not responsible for their privacy practices, so review their policies separately.
6. Data Security
We implement industry-standard security measures (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure—use our site at your own risk.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request restrictions on data processing.
To exercise these rights, contact us at [Your Contact Email/Phone].
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect their data. If we become aware of such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with the effective date.
10. Contact Us
For questions about this Privacy Policy or your data, contact:
608 Virginia St E
Charleston, WV 25301
Email: support[@]expertfurniturerepaircharleston.com
Thank you for trusting us with your furniture restoration needs—and your privacy.